w89 Terms & Conditions

Last updated: 30 October 2026

1. General Terms

These terms and conditions ("Terms") apply to any individual ("player", "you") who accesses or opens an account on the w89 platform (www.w89.mom). From the moment you first access the platform, you are considered to have accepted these Terms.

w89 is a platform for Myanmar players that offers Live Dealer Casino, football betting, slots, fish shooting games, and crash games all in one place. By using our services, you confirm that you have read, understood, and agreed to the terms and conditions, privacy policy, and responsible gambling guidelines stated here.

If you do not agree with any part of these terms, please stop using the platform. If you have any questions, you can reach us via our 24/7 Live Chat or at [email protected].

1.1 Age Requirement

Our services are for people aged 21+ only. Anyone under 21 is not permitted to open an account, make deposits, or play. Accounts opened with false information may be closed and funds may be withheld.

1.2 Service Territory

Our services are intended for Myanmar players. Players are responsible for checking whether online gambling is legal in their area. w89 does not support access from jurisdictions where it is prohibited.

2. Account Registration and Verification

To open an account at w89, you must provide accurate personal information. We maintain a one account per person policy — each individual is allowed only one account.

2.1 Required Information

• Full name (must match your ID card)
• Date of birth (as proof that you are 21 or older)
• Contact phone number or email address
• Payment method (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)

2.2 Identity Verification

We may verify a player's personal information at the time of their first withdrawal. If verification is not successful, the withdrawal may be temporarily held. Providing false information may result in the account being suspended or closed.

2.3 Account Security

Players are responsible for keeping their account secure from third parties. Do not share your login credentials (username/password) with anyone. If you become aware of any unexpected access, notify us immediately at [email protected].

3. Deposit and Withdrawal Policy

3.1 Deposits

Accepted payment methods are KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 20,000 Ks. Deposits must be made from an account in your own name; deposits from third-party accounts are not accepted.

3.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawals are normally processed within 1 hour. We apply a policy of returning funds only to the same payment method used for the deposit.

The following conditions must be met before a withdrawal can be processed:

• The player's identity verification must be complete
• The bonus wagering requirement must be fulfilled
• The withdrawal method must match the payment method used for the deposit

3.3 Transaction Monitoring

w89 monitors transactions systematically to prevent fraud. If unusual deposit or withdrawal patterns are detected, the account may be temporarily suspended for review. During that review, we may request additional information from the player.

4. Bonus and Promotion Policy

4.1 Welcome Bonus

Players making their first deposit at w89 can receive a 200% bonus on their deposit amount, up to 200,000 Ks. To withdraw bonus funds, the bonus amount must be wagered 20 times.

Example — deposit 20,000 Ks, receive a 40,000 Ks bonus for a total balance of 60,000 Ks; wagering requirement is 40,000 × 20 = 800,000 Ks.

4.2 General Bonus Terms

• Each bonus has its own wagering requirement and expiry period
• If you withdraw before completing the bonus wagering requirement, the bonus funds will be forfeited
• Players claiming a bonus must hold only one account and must deposit using their own payment method
• We reserve the right to change bonus policies without prior notice
• If there is suspicion of bonus abuse, the bonus may be cancelled

4.3 VIP Level Cashback

w89's VIP program has 3 tiers: Bronze, Silver, and Gold. Bronze members can earn up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%. Moving up a tier depends on the player's betting volume and continued play.

5. Game Rules and Conditions

5.1 Fair Play

Games available at w89 include live casino (Baccarat, Roulette, Dragon Tiger), football betting, slots, fish shooting games, and crash games. All games use a Random Number Generator (RNG) or Live Dealer to determine results, ensuring fairness.

5.2 Game Restrictions

When playing with bonus funds, the wagering conditions that count toward bonus requirements may vary from game to game. We reserve the right to designate certain games as ineligible for bonus wagering.

5.3 Technical Issues

If a server failure, software error, or network disconnection causes a game to end incomplete with an unclear result, we will review and resolve the round. w89 is not responsible for losses caused by third-party technical issues.

6. Prohibited Activities

Players must strictly avoid the following activities:

• Attempting to obtain bonuses through fraud in any form
• Opening more than one account (multi-account)
• Depositing funds from a third party's account
• Attempting to hack the game software
• Any activity related to money laundering
• Threatening our staff or other players
• Using automation software to manipulate game results

If any of these activities are detected, winnings will be frozen, the account may be closed, and legal action may be taken.

7. Privacy and Data Protection

w89 protects players' personal data using SSL encryption. We do not sell or share personal information we collect with third parties — except where required by law. For details on how your personal data is protected, please read our Privacy Policy.

8. Changes to Terms

w89 reserves the right to update these terms and conditions at any time. When changes are made, they will be announced on the platform and the "Last Updated" date will be revised. If a player continues to use the platform after changes are announced, they are considered to have accepted the updated terms.

For significant changes, we will notify players in advance via 24/7 Live Chat or an announcement on the platform.

9. Account Suspension and Closure

9.1 Player-Initiated Closure

If you want to close your own account, you can contact us via 24/7 Live Chat or email [email protected]. Please note that if you close your account before completing bonus wagering requirements, any remaining bonus balance will be forfeited.

9.2 Situations Where w89 May Close an Account

w89 may suspend a player's account without prior notice in the following situations:

• When prohibited activities listed in Section 6 are committed
• When inaccurate personal information has been provided
• When the player is found to be under 21 years of age
• When a legal request is received

10. Contact Us

If you have any questions about these terms and conditions, you can reach us through:

• 24/7 Live Chat — contact us directly on the platform, with responses available in Myanmar language
• Email — [email protected]

Our support channels are open 24 hours a day, 7 days a week. While we cannot guarantee a specific response time, we do our best to reply as quickly as possible.